Subscribing to Additional Support will put your technical requirement on priority besides basic email support:
- Free version upgrade.
- Prioritized email response for any technical inquiry.
- Accept online instant chat support to get immediate response.
- Help to examine project sent in to assist on configuration.
- Offer live troubleshooting by remote-in using remote access application.
- Produce configuration sample when needed.
You may choose Option 1 for Monthly Subscription, or Option 2 for Yearly Subscription.