Additional Quarterly Support means your technical requirement will be prioritized for first three months on top of basic email support:

1. Prioritized email response for any technical inquiry.
2. Accept online instant chat support to get immediate response.
3. Help to examine project sent in to assist on configuration.
4. Offer live troubleshooting by remote-in using remote access application.
5. Produce configuration sample when needed.

We highly recommend user to opt for this additional quarterly support for better gain and avoid unnecessary delay in project deployment.