Additional Support means your technical requirement will be prioritized for first three months on top of basic email support:
- Prioritized email response for any technical inquiry.
- Accept online instant chat support to get immediate response.
- Help to examine project sent in to assist on configuration.
- Offer live troubleshooting by remote-in using remote access application.
- Produce configuration sample when needed.
We highly recommend user to opt for this additional support for better gain and avoid unnecessary project deployment.