A lot of emphasis has been placed on ensuring that IntegraXor development tools are user-friendly and robust yet flexible. For additional support or questions, the following options are available.

Remember to provide the following version information while contacting our support member:

It's even better to compress the project folder and attach together with the question if there's no confidential issue. Otherwise a new small project should be reproduced to demontrate the problem to the support member. However, the project folder contains JavaScript or VBScript file which will be blocked by mail server. As such a disabled extension *.dsb need to be added to bypass the mail server's extension check. For instance, the compressed file *.zip, *.cab, *.7z etc can be renamed to *.zip.dsb, *.cab.dsb, *.7z.dsb respectively.

A picture means a thousand words, it's always good to attach a screenshot of the problem so the support personnel could understand and identify the root of the problem easily and response faster.

Do not mix old problem with the new one. Always start a new mail for new issue with a descriptive title, most importantly write the new mail to support@integraxor.com but not the previous support personnel who wrote to you. This shall ensures faster response as whoever available will reply to you first.